What happens if we fail the quiz? Do we have an option to retake the Quiz?

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• What happens if I lose my certificate or transcript?

  You can download the certificate and transcript multiple times from the ‘’Certificate issued’’ section in the UniAthena student profile. You may Click Here to re-download your certificate.

• How can I use my UA Reward points while claiming the certificate?

  To redeem your UA Reward points while claiming the certificate, please follow these steps: Go to your Student Dashboard. Click on "Eligible for Certification" and select the "Pay Now" option on the course card. Fill in all the necessary fields and ...

• What is the process to apply for a hard copy of my certificate and transcript?

  To claim the hard copy, you can click on the option provided in the payment screen and fill out the required shipping details. After making the payment, the hard copy will be dispatched to your respective address. Please refer to the attached ...

• Do you provide course materials? If yes, how can we access it?

  Yes, we provide course materials. You can access them by following these steps: Click on the "Offline Reading" option provided in the course lesson page to download the course resources. Alternatively, you can click "Mail Now" to receive the download ...

• How can I track my course progress?

  To monitor your course progress, simply navigate to the Course Home Page and select the 'Report Card' option. There, you can view details such as pending quizzes, completed modules, and your assessment scores. Check out the snapshot attached for your ...